FAQs and Answers
FAQ. If you have a question about dmtcrystals.com, we may have already answered it in the Frequently Asked Questions below.
Where do you ship from?
All orders are shipped from our warehouse in TX USA.
How much does shipping cost?
All order that are under $149 are subject to a flat fee of $19.99. This amount will be added to the cart checkout automatically. Absolutely no refunds.
How do I know if DMTCRYSTALS.COM is legit?
We are thee best sellers, and recently we have thought to expand online to bring the world the best DMT products and other related product the experience possible. FAQ
Who can buy from us?
Anyone over the age of 18+ can purchase from us with no limit.
What payment methods do you accept?
We accept Cryptocurrency, Interac E-Transfer, Sepa Instant transfer, Zelle, Cashapp, Chime, Venmo, Bank Transfer.
How do you recommend storing your products?
Store all DMT-related products in their original, clearly labeled containers and keep them in a cool, dry place away from heat, moisture, and direct sunlight. Additionally, keep them securely locked away from children, pets, and anyone who should not access them.
How long will delivery take?
Deliveries are subject to the shipping location. We use USPS, UPS, FeDex, DHL , global mail shipping, which can take up to 2-3 days. You can track your order with the tracking number provided with your order confirmation email. Just input the tracking number into the proper field
Do you offer discreet shipping?
Yes. All of our packages(except international) are sent in unmarked boxes.
What if my order is wrong or an item arrives broken?
Should in case an item arrives to you broken or incorrect, first DO NOT USE THE ITEM. Let us know within 7 days and we will pay the return shipping and issue a full refund or exchange.
When will a specific item be back in stock?
We do our best to keep all our products in stock, but can sometimes be tricky. Check back soon!
After all the above questions and answers, if you can’t find an answer to your question, feel free to reach out to us using our Contact us page or send us an email directly here: info@dmtcrystals.com